Skip to main content

Customer Service Executive

  • Hà Nội
  • June 31, 2025

RESPONSIBILITIES

  • Efficiently handling and resolving customer issues and inquiries;
  • Collaborating with Tech Support to provide timely solutions to users;
  • Collecting customer reviews to boost app ratings and improve service.

REQUIREMENTS

  • Have at least 6 months of experience in a similar position
  • Proficient in English speaking and writing skills: IELTS 6.0 or TOEIC 750 equivalent;
  • Ability to work independently, collaborate effectively, and pursue self-directed learning;
  • Experience in e-commerce and basic IT knowledge are advantages.

BENEFITS

  • Income: 9.000.000 – 12.000.000 VND/month
  • Project bonus, 30/04-01/05, 02/09, year-end bonus,...
  • Team-building activity, Holiday trips, Regular bonding, Tea breaks.
  • An innovative and diverse working environment, with respect and support from colleagues and management.
  • Improve English skills.