I/ INTRODUCTION
LitGroup takes great pride in being a reputable and professional data solution provider catering to the needs of e-commerce businesses. We aim to offer our valued customers the utmost quality and secure data processing experience. Established in 2011, LitGroup holds ownership of 4 brands: LitExtension, LitCommerce, Litos, and Bulkflow. We’re supporting more than 200 e-commerce platforms in over 80 countries worldwide, garnering a remarkable customer satisfaction rate of over 90%. To expand our service offering globally, we are actively seeking talents with a sense of responsibility, trustworthiness, optimism, and a passion for continuous learning. If you’re searching for a company with a professional environment and ample development opportunities, LitGroup is the perfect fit for you.
We are currently recruiting for a Customer Service Executive. For more information, please refer to the details below
Working time: From Monday to Saturday Morning
Working location: 10th Lilama Office Building, no.56 To Huu Street, Trung Van ward, Nam Tu Liem district, Hanoi.
Please visit us:
II/ RESPONSIBILITIES
- Efficiently handling and resolving customer issues and inquiries;
- Collaborating with Tech Support to provide timely solutions to users;
- Collecting customer reviews to boost app ratings and improve service.
III/ REQUIREMENTS
- Have at least 6 months of experience in a similar position
- Proficient in English speaking and writing skills: IELTS 6.0 or TOEIC 750 equivalent;
- Ability to work independently, collaborate effectively, and pursue self-directed learning;
- Experience in e-commerce and basic IT knowledge are advantages.
IV/ BENEFITS
- Income: 9.000.000 – 12.000.000 VND/month
- Project bonus, 30/04-01/05, 02/09, year-end bonus,…
- Team-building activity, Holiday trips, Regular bonding, Tea breaks.
- An innovative and diverse working environment, with respect and support from colleagues and management.
- Improve English skills.
V/ HOW TO APPLY?
- Candidates who are interested in this vacancy, please send an updated resume to the email address: [email protected]
- Hotline: 034 846 8866 (Ms Dung)
Location: 10th Lilama Office Building, No.56 To Huu Street, Trung Van ward, Nam Tu Liem district, Hanoi.
