Skip to main content

Author: admin

Keeping the Flame of Trust Alive – A Quiet Journey in Tech Support

📌 Humans of LitGroup | Core Value: Trustworthy

“Being trustworthy isn’t something that comes easily with words — it’s a journey built through time, consistency, and the smallest yet most persistent actions.”

At LitGroup, we believe that every great value begins with the smallest things. In our journey toward sustainable growth, Trustworthy is one of our core values — a “light that never goes out,” kept alive by the daily actions of every member.

And today, we want to share with you a story — not dramatic, not flashy — but one that quietly reflects what it truly means to be a trustworthy person at work: the story of Hoang Anh, a member of our Technical team.

🌱 Starting with the smallest things: Responsibility

Amid the fast-paced rhythm of a tech company, Tech Support is the team that silently keeps every process running smoothly — like the sturdy engine behind the scenes, pushing the whole system forward. They are the ones who ensure the “machine” hums quietly: assisting users with every minor issue, fixing unexpected bugs, and making sure the customer experience remains seamless — even for a moment.

In that role, Hoàng Anh chooses to build trust in a quiet, persistent way.

“To me, being trustworthy doesn’t mean doing something big. Sometimes, it’s just about making sure no one has to worry about my part of the job — that’s enough.”

From the care in each email response, the readiness to jump in after hours when customers run into urgent issues, to the habit of always keeping promises — even the small ones — all of this forms the picture of a steady teammate, someone you can count on.

🤝 Earning trust from people you’ve never met

Tech Support doesn’t always interact directly with customers. Most communication happens online — through written messages and systems. There’s no eye contact, no smile, no body language to convey good will. Everything relies on how well and how quickly the issue is handled.

“Many of the customers I support — I’ve never met them, I don’t even know their real names. But they still trust me with their cases. And my job is to return that trust — through action, and through handling things the best and fastest way I can.”

At a deeper level, being trustworthy isn’t just about finishing tasks — it’s about keeping your word to people you’ve never even met.

👥 Trust within the team – A quiet commitment

Trust is also something nurtured internally — between colleagues.

Hoang Anh isn’t the loudest in the room, but he’s always the first person teammates think of when there’s a technical emergency, or simply when someone reliable is needed.

“I don’t need to be the most outstanding one in the team — but I want to be the one my team can count on. Always.”

At LitGroup, we call this an unspoken promise among teammates — where trust doesn’t come from KPIs, but from how you show up every day.

🌟 Trustworthy – Not a title, but a way of being

Being trustworthy isn’t a badge you wear. It’s the choice to do the right thing — even when no one asks. It’s the alignment between what you say and what you do, between what you commit and what you deliver.

On our journey to grow and preserve our company culture, LitGroup is lucky to have people like Hoang Anh — those who keep the fire of trust burning, quietly but steadfastly, consistently and wholeheartedly.

Because in the end, a business can be built on ideas, products, and strategies — but it can only last when it’s anchored by trust.

🌟 Employee of the Quarter – Q1 – Where recognition of effort shapes a culture of lasting growth. 🌟

At LitGroup, we believe that every collective achievement is the result of the steady and persistent efforts of each individual. In the journey of building and growing our organization, there are those who may not seek the spotlight, who stay quiet — yet consistently show up, day in and day out, contributing with unwavering responsibility and a steadfast work ethic.

Employee of the Quarter is not merely a prestigious title. It is LitGroup’s way of expressing deep recognition and appreciation for individuals who continuously push beyond their limits, bringing positive and sustainable value to the entire team.

We honor not just the outcome, but the path you’ve chosen — a journey marked by committed effort, the pursuit of growth, and a sincere desire to contribute to a shared vision.

🌱 Recognition to Inspire
This recognition goes beyond the individual being celebrated. It’s also a way for us to amplify the core values LitGroup holds dear — where Contribution is not only a mindset or an action, but an essential part of our cultural identity.

💫 A New Quarter Begins
A new opportunity lies ahead to be the next to earn this recognition. Carry with you a spirit of initiative, dedication, and commitment — because every contribution today is a stepping stone for tomorrow’s success.

Are you ready to become our next Employee of the Quarter?

💥 ShopX 2025 – A Journey of Connection and Breakthrough in eCommerce! 🚀

Recently, the LitGroup team officially participated in ShopX 2025, one of the most dynamic and inspiring eCommerce events in the region.

ShopX 2025 was not only a platform to explore the latest industry trends and insights, but also a valuable opportunity to connect, listen, and learn from a vibrant and passionate eCommerce community.

Through this event, members from LitExtension, LitCommerce, and Litos had the chance to:

  • Engage and share with top industry experts and partners
  • Discover innovative solutions and new directions for global expansion
  • Strengthen trust and shape sustainable development strategies for the future

LitGroup’s presence at ShopX 2025 once again reflects our strong commitment to contributing to the growth of the global eCommerce ecosystem.

#ShopX2025 #eCommerce #LitGroup #LitExtension #LitCommerce #Litos

🌟 Beacon of Contribution – When Dedication Shines Like a Lighthouse 🌟

There are people who don’t need to say much — their actions speak volumes. Without seeking the spotlight, without the need for praise, they choose to contribute wholeheartedly, quietly, and consistently — like the steady heartbeat of an organization.

At LitGroup, we call them Beacons of Contribution — lighthouses in the midst of challenges, who not only shine with their own light but also guide others with their sense of responsibility, proactiveness, and heartfelt dedication.

Beacon of Contribution is not just a title — it’s how LitGroup honors those who contribute silently but persistently, whose small actions carry great meaning. They don’t just do their jobs well — they inspire others around them through the way they show up every single day. That’s why the image of a “beacon” is the most fitting: guiding, unwavering, and radiant.

At LitGroup, we believe that a company doesn’t thrive on strategy alone — it grows because of people who appreciate and support one another. Our culture of recognition isn’t built on one annual award, but on every timely “thank you,” every sincere compliment, and every meaningful acknowledgment. We don’t wait until the year’s end to show our gratitude. We create regular opportunities to ensure that every effort is seen, every contribution is valued, and no one feels like they’re fighting alone.

Beacon of Contribution is the truest symbol of our belief: when you genuinely give your best, your light — whether soft or fierce — will shine through. And in doing so, your light will guide others too, helping us all go further, together.

#litgroup #corevalue #contribution #companyculture

LitGroup Fun Time in Ha Long Bay!

Our recent team trip to Ha Long Bay was a refreshing break from the everyday hustle — a chance to reconnect, recharge, and simply enjoy each other’s company. Between kayaking through emerald waters, exploring hidden caves, and sharing laughter over games and meals, we created more than just memories — we strengthened bonds. Away from screens and packed schedules, we discovered new sides of one another and built trust in the most human way: through presence, joy, and shared experience. This journey reminded us that strong teams aren’t built only in meetings, but in the quiet, genuine moments of connection that happen when we step outside the ordinary — together.

WORK LIFE

We might not wear our LitGroup blue every day, but when we do, we make it count! 💙 These photos capture the spirit of LitGroup: professional, dedicated, and always rocking our signature hue! 😉