Account Executive (LitExtension Project)

I/ INTRODUCTION

LitGroup is a comprehensive eCommerce solutions provider dedicated to helping businesses build, migrate, and scale their online operations efficiently. With extensive expertise in Store Migration, Store Development, and Omnichannel Management Solutions, LitGroup empowers merchants to streamline operations, optimize performance, and accelerate digital growth across modern eCommerce platforms.

We deliver end-to-end solutions tailored to the evolving needs of growing businesses. By combining technology, automation, and industry expertise, LitGroup helps brands create scalable eCommerce ecosystems that drive long-term success and sustainable growth.

We are currently recruiting an Account Executive. For additional information, please refer to the details provided below.

Working time: from Monday to Saturday Morning

Working location: 10th Floor, Lilama Office Building, no.56 To Huu Street, Trung Van ward, Nam Tu Liem district, Hanoi.

For more details, please visit us:

• Website: litextension.com / litcommerce.com / litos.io
• Fanpage:LitGroup Careers
• Linkedin: LitGroup Careers

II/ RESPONSIBILITIES

• Build a strong pipeline of prospective clients, all stages from Lead Generation -> Deal Won;
• Communicate with current B2B clients (email, chat, call)
• Manage and track client outreach (using CRM) & report to manager.
• Receive client requests (migration services, customization), clarify requirements, and translate them into clear tasks/briefs for the in-house team.
• Strategize innovative and proactive ways to outreach new clients (utilize existing data/tools, etc)
• Prepare project documents such as:
  • proposals/quotations,
  • SOW (Statement of Work),
  • invoices,
  • and follow-up items needed to kick off projects.
• Cooperate with the technical support team to:
  • assess feasibility;
  • estimate effort (hours);
  • propose solution direction;
  • confirm scope and deliverables;
  • identify, report, and resolve technical problems arising when customers use the service;
• Track project progress at a high level (scope, timeline, revisions) and ensure smooth handover/communication between client ↔ internal team.
• Follow up on approvals and payments (deposit/milestones), and support clients through change requests (if any).
• Nurture and drive success for B2B clients (Customer Success) to build a long term relationship.

III/ REQUIREMENTS

• Have a bachelor’s degree or over;
• At least 6 months of experience in a client-facing role  such as: Sales, Account Management, B2B Support, Customer Success.
• Proficient in English skills;
• Detail-oriented, disciplined, and highly responsible, with a proactive and persistent approach to work.
• Strong organizational skills with the ability to manage pipelines and effectively nurture B2B clients.
• Experience in sales B2B/ basic IT knowledge/ e-commerce global is an advantage;

IV/ BENEFITS

• Total target income: 10.000.000 – 18.000.000 VND/month  ( Include P1, P2, P3)  + Other Support 
• Bonus: according to the team’s Regulation.
• Lunar New Year Bonus, Business performance bonus,  Bonus on 30/04-01/05, 02/09, New Year;
• Opportunity to join global eCommerce projects;
• Participate in training courses sponsored by the company;
• Team-building activity, Holiday trip, Regular bonding, Tea break,…
• Improve English skills;

V/ HOW TO APPLY?

• Candidates who are interested in this vacancy please send an updated resume to the email address: [email protected]
• Hotline: 0348468866 (Ms Dung)