𝐒𝐚𝐥𝐞𝐬 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐒𝐞𝐫𝐢𝐞𝐬 | 𝐓𝐨𝐩𝐢𝐜 𝟏: 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭 & 𝐅𝐨𝐥𝐥𝐨𝐰-𝐮𝐩 𝐏𝐫𝐨𝐜𝐞𝐬𝐬

⭐️ Recently, LitGroup officially kicked off our training series on professional communication and customer care skills, aiming to help Lit-ers enhance essential skills and align with the Sales-driven direction for 2025 🥰

🎤 Under the topic “Customer Engagement & Follow-up Process”, our Lit-ers had the opportunity to learn from an experienced expert who has led and managed multiple global Sales projects.

💯 After this passionate “training session,” our Lit-ers have gained practical tips to improve the customer experience, including:

👉 Mastering the art of connecting with customers and building trust
👉 Managing customer portfolios and establishing effective follow-up processes
👉 Handling challenging situations flexibly to optimize customer experience

🎬 Let’s take a look back at the most memorable moments from the session. And don’t forget to stay tuned for the next course from L&D – where each training session is a step forward in helping Lit-ers become more outstanding and refined Sales professionals!